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Mitsubishi Electric — Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the Mitsubishi Electric website ("Site"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Site. Mitsubishi Electric reserves the right to modify these Terms at any time. Continued use of the Site after any modifications constitutes your acceptance of the revised Terms.

2. Use of the Site

This Site is intended for professional and commercial audiences including HVAC contractors, distributors, architects, mechanical engineers, and building owners. You agree to use the Site solely for lawful purposes and in a manner that does not infringe on the rights of others. You must not use the Site to transmit unsolicited commercial communications, to attempt to gain unauthorised access to any system, or to collect personal information about other users without their consent.

3. Product Information and Technical Data

Product specifications, efficiency ratings, and technical data published on this Site are provided for informational purposes. While we make every effort to ensure accuracy, published specifications may differ from current production configurations. All AHRI-certified performance data represents independently tested and verified performance at standard AHRI rating conditions. Actual field performance depends on installation quality, climate zone, building envelope, and usage patterns. For specification purposes, consult the current AHRI directory and product-specific data sheets.

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and technical documentation, is the property of Mitsubishi Electric Corporation or its subsidiaries and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any Site content without prior written permission, except as permitted by applicable fair use provisions for personal, non-commercial reference purposes.

5. Diamond Contractor Programme Terms

Participation in the Mitsubishi Electric Diamond Contractor programme is subject to separate programme terms and conditions, including training completion requirements, EPA certification prerequisites, and annual performance standards. Diamond Contractor status, including any associated warranty activation privileges, is subject to annual review and may be suspended for programme non-compliance. Extended warranty activation requires Diamond Contractor programme registration at time of installation.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Mitsubishi Electric and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or reliance on any information contained therein. Our total liability for any claim arising from your use of the Site shall not exceed the amount paid by you, if any, for accessing the Site. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

7. Third-Party Links

This Site may contain links to third-party websites including distributor portals, certification bodies, and industry resources. These links are provided for your convenience only. Mitsubishi Electric does not endorse the content of linked sites and accepts no responsibility for their content, privacy practices, or availability. Your use of third-party sites is subject to those sites' own terms and conditions.

8. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law provisions, for users accessing the Site from North America. Users accessing from other regions are subject to the laws of their applicable jurisdiction. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable rules, except where prohibited by local law.

9. Contact

Questions about these Terms of Service may be directed to our Legal Department via the contact form at Contact Us or by post to Mitsubishi Electric, Legal Department, 1340 Satellite Blvd, Suwanee, GA 30024, USA.

See also: Privacy Policy